Samsung Galaxy Fold Launch Delayed Due to Weaken Display Issues

Samsung Galaxy Fold

Samsung has recently canceled its plan to unveil the new Samsung Galaxy Fold scheduled between April 24 and April 26 in China. There had been serious issues that were reported by famous tech you tubers. These issues were due to the weak folding mechanism of the display unit. and other due to users inadvertently removing the protective film on the display, which was easily confused with a disposable screen protector pre-installed on many smartphones nowadays.

Samsung immediately issued a statement explaining that they have learned the issues on the Galaxy Fold and it will need some serious improvements before it can be offered to the general public. Next release schedule has not been spoken about but shall be announced in the coming weeks.

Samsung also said that they will take measures to ensure the strengthening of the device’s display. And shall make the customer aware that the protective film is not supposed to be removed from the display.

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Samsung’s Official Statement

We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.

While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.

To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.

Initial findings from the inspection of reported issues on the display showed that they could be associated with an impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.

We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.

We value the trust of our customer’s place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.

Source: Samsung

Samsung Galaxy Fold Launch Delayed Due to Weaken Display Issues
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Samsung Galaxy Fold Launch Delayed Due to Weaken Display Issues
Samsung Galaxy Fold launch event postponed in China due to serious issues with the main display.
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The Geek Solutions
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